Privacy Policy

Effective Date: 08/27/2025

First Choice Heating & Cooling – Brownstown, IN

At First Choice Heating & Cooling, we value your trust and are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our company, whether through our website, by phone, or in person.


Information We Collect

We may collect the following types of information:

  • Personal Information – Name, phone number, email address, mailing address, and service details when you request an appointment or contact us.
  • Payment Information – Billing details when processing payments for HVAC services or financing (handled securely through third-party processors).
  • Technical Information – IP address, browser type, and browsing behavior when you visit our website (used for analytics and site improvements).


How We Use Your Information

Your information is used to:

  • Provide HVAC repair, installation, and maintenance services.
  • Respond to service requests, inquiries, or estimates.
  • Process payments and financing applications.
  • Send appointment confirmations, service reminders, and updates.
  • Improve website functionality and user experience.
  • Comply with legal and regulatory requirements.


Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only in the following circumstances:

  • With trusted third-party vendors (such as financing partners or payment processors) to complete transactions.
  • When required by law, regulation, or legal process.
  • To protect the safety, rights, and property of First Choice Heating & Cooling and our customers.


Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.


Cookies & Tracking

Our website may use cookies and tracking technologies to improve user experience, analyze traffic, and support marketing efforts. You can disable cookies in your browser settings, but some website features may not function properly.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.


Your Choices

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your information.
  • Opt out of receiving promotional emails or communications.

To exercise these rights, please contact us using the details below.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

First Choice Heating & Cooling
Brownstown, IN – Serving Jackson County, IN
Phone: (812) 919-4247
Email: hvacfirstchoice1@gmail.com


Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.